The new plans have no down payments or activation fees. You can either pay for the entire price of the phone up front, or you can pay the phone off every month over the course of two years.
Verizon said that current customers can move to the new "Verizon Plan" offerings whenever they want to, even if they're currently under contract -- but they aren't allowed to switch back. It tells you whether you chose a one-year, two-year or other plan. Log on to your MyVerizon account at the Verizon Wireless website. If you don't have an online account, set one up on the same Web page. Click on the NE2 counter when you log in. The date your contract ends as well as the date when you can upgrade to a new phone are listed there.
If you use your Service after the change takes effect, that means you're accepting the change. If you're a Postpay customer and a change to your Plan or this Agreement has a material adverse effect on you, you can cancel the line of Service that has been affected within 60 days of receiving the notice with no early termination fee if we fail to negate the change after you notify us of your objection to it.
Notwithstanding this provision, if we make any changes to the dispute resolution provision of this Agreement, such changes will not affect the resolution of any disputes that arose before such change. Your wireless device must comply with Federal Communications Commission regulations, be certified for use on our network and be compatible with your Service.
Please be aware that we may change your wireless device's software, applications or programming remotely, without notice. This could affect your stored data, or how you've programmed or use your wireless device. In order to mitigate theft and other fraudulent activity, newly purchased devices may be locked to work exclusively on the Verizon Network for 60 days.
For more information, visit verizon. If you download or use applications, services or software provided by third parties including voice applications , or E, or other calling functionality, may work differently than services offered by us or may not work at all.
Please review all terms and conditions of such third—party products. Verizon Wireless is not responsible for any third—party information, content, applications or services you access, download or use on your device. You are responsible for maintaining virus and other Internet security protections when accessing these third—party products or services.
For additional information, visit the Verizon Content Policy at verizon. To learn about content filtering and how you may block materials harmful to minors, visit verizon. For information about our network management practices for our broadband internet access services, visit verizon. Wireless devices use radio transmissions, so unfortunately you can't get Service if your device isn't in range of a transmission signal.
And please be aware that even within your Coverage Area, many things can affect the availability and quality of your Service, including network capacity, your device, terrain, buildings, foliage and weather.
You agree to pay all access, usage and other charges that you or any other user of your wireless device incurred. If multiple wireless devices are associated with your account, you agree to pay all charges incurred by users of those wireless devices.
For charges based on the amount of time used or data sent or received, we'll round up any fraction to the next full minute or, depending on how you're billed for data usage, the next full megabyte or gigabyte. For outgoing calls, usage time starts when you first press Send or the call connects to a network, and for incoming calls, it starts when the call connects to a network which may be before it rings. Usage time may end several seconds after you press End or after the call disconnects.
For calls made on our network, we charge only for calls that are answered, including by machines. For Postpay Service, usage cannot always be processed right away and may be included in a later bill, but the usage will still count toward your allowance for the month when the Service was used. Our charges may also include Federal Universal Service, Regulatory and Administrative Charges, and we may also include other charges related to our governmental costs.
We set these charges; they aren't taxes, they aren't required by law, they are not necessarily related to anything the government does, they are kept by us in whole or in part, and the amounts and what they pay for may change. You must pay all taxes, fees and surcharges set by federal, state and local governments. Please note that we may not always be able to notify you in advance of changes to these charges. There may be higher rates or extra charges including charges for long distance, tolls or calls that don't connect , and your data service may be limited or slowed when roaming.
Many services and applications are accessible on or through wireless devices, including purchases of games, movies, music and other content. Some of these services are provided by Verizon. Others are provided by third parties that may offer the option to bill the charges to your Verizon bill or other methods of payment.
Charges may be one-time or recurring. The amount and frequency of the charges will be disclosed to you or the person using your device or a device associated with your account at the time a purchase is made.
If the purchaser chooses to have the charges billed to your account, such charges will become part of the amount due for that billing cycle.
Verizon offers tools to block or restrict these services, and to block all billing for third-party services on your Verizon wireless bill, at verizonwireless. We do not support calls to , and certain other international premium rate numbers. Verizon automatically blocks in the network many calls that are highly likely to be illegal, such as calls from telephone numbers that are not authorized to make outbound calls. Additionally, your Service includes access to optional blocking tools for unwanted robocalls through our Call Filter service to which you may be auto-enrolled.
This service sends to voicemail many calls we determine to be high-risk spam, but you can adjust your spam filter preferences to block more or less calls. Visit verizon. If you're a Postpay customer, you can dispute your bill within days of receiving it, but unless otherwise provided by law or unless you're disputing charges because your wireless device was lost or stolen, you still have to pay all charges until the dispute is resolved.
If you're a Prepaid customer, you can dispute a charge within days of the date the disputed charge was incurred. If you drop a call in your Coverage Area, redial. If it's answered within 5 minutes, call us within 90 days if you're a Postpay customer or within 45 days if you're a Prepaid customer, and we'll give you a 1—minute airtime credit. If you're a Postpay customer and you lose Service in your Coverage Area for more than 24 hours in a row and we're at fault, call us within days and we'll give you a credit for the time lost.
Please be aware that these are your only rights for dropped calls or interrupted Service. If you choose to have your Service billed by another company [pursuant to a Verizon-approved program], late fees are set by that company and may be higher than our late fees.
Late fees are part of the rates and charges you agree to pay. If you fail to pay on time and we refer your account s to a third party for collection, a collection fee will be assessed and will be due at the time of the referral to the third party. We may require a deposit at the time of activation or afterward, or an increased deposit.
We may apply deposits or payments in any order to any amounts you owe us on any account. If your service is suspended or terminated, you may have to pay a fee to have service reactivated. If you're a Prepaid customer, you may replenish your balance at any time before the expiration date by providing us with another payment.
We may apply your payments to any amounts you may owe us if your earlier account replenishment payments had been reversed. If you do not have sufficient funds in your account to cover your Service, and sufficient funds are not added within 60 days, your account will be canceled and any unused balance will be forfeited. Trade in your device. Shop all accessories. Phone accessories. Tablet accessories.
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