Which legal helpline

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Coaching for change. If at the time of the member's call, the legal adviser is engaged with another member, the call will be returned within two hours if this is possible during the helpline opening hours; otherwise it will be returned the following working day. Initial 20 minutes of free advice on the specified legal subject will be provided by legal advisers who are qualified to give advice under the law of England and Wales.

The helpline also covers Scottish law and the law of Northern Ireland. IoD members should contact the legal helpline reception team, who will liaise with solicitors in the specified country see the list above , which is covered by the service.

Solicitors will return calls to IoD members within 24 hours of notification by the Legal helpline. Where they cannot provide advice on a specified subject they will redirect the IoD member back to the helpline who will refer them to an alternative firm within the jurisdiction.

Initial 20 minutes of free advice on the specified legal subject will be provided by an English-speaking solicitor with experience of the subject in question and who is qualified under that particular country's jurisdiction. Advice given outside of the initial minute period may attract charges at rates applicable at the time of calling and as agreed with the firm.

IoD members will be responsible for the payment of these additional charges and are advised to make themselves aware of the scale of fees payable at the outset. The IoD and Law Express have no responsibility for such work and they in no way encourage members to use the private services of the firm's solicitors. Where there is a requirement for an EU member firm to provide ongoing legal services for an IoD member then terms must be agreed between the IoD member and the EU member firm and confirmed in writing by both parties.

Find a lawyer here. Become a member. By using the iod. OK, I agree. James Attew Prior to joining Which? Legal in September , James advised in relation to consumer, commercial, and property disputes at various firms in the South of England See profile.

Peter Litchman Peter qualified as a solicitor in and joined Which? Legal as a legal adviser in January He advises on all aspects of consumer law, tenancy issues, and neighbour disputes. See profile. Adrian Schwab Adrian joined Which? Request a call back Monday - Friday 8. Excluding Bank Holidays. Have a Question? Call Which? Legal on Monday - Friday am - 6pm.